Goodie Web Ltd.

Privacy Policy | 30 August 2017

This privacy policy applies between you, the User of this Website and Goodie Web Ltd., the owner and provider of this Website. Goodie Web Ltd. takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This Website and their owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This Website complies to all UK national laws and requirements for user privacy.

Please read this privacy policy carefully.

1. Definitions and interpretation

1.1 In this privacy policy, the following definitions are used:

Data → collectively all information that you submit to Goodie Web Ltd. via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Cookies → a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Company, we or us → Goodie Web Ltd., a company incorporated in England and Wales with registered number “10962350” whose registered office is at 2nd Floor, De Burgh House, Market Road, Wickford - Essex, UK, SS12 0FD;

UK and EU Cookie Law → the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011

User or you → any third party that accesses the Website and is not either (i) employed by Goodie Web Ltd. and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Goodie Web Ltd. and accessing the Website in connection with the provision of such services; and

Website → the website that you are currently using, www.goodieweb.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1.2 In this privacy policy, unless the context requires a different interpretation:

(i) the singular includes the plural and vice versa;

(ii) references to sub-clauses, clauses, schedules or appendices are to sub- clauses, clauses, schedules or appendices of this privacy policy;

(iii) a reference to a person includes firms, companies, government entities, trusts and partnerships;

(iv) “including” is understood to mean “including without limitation”;

(v) reference to any statutory provision includes any modification or amendment of it;

(vi) the headings and subheadings do not form part of this privacy policy.

2. Scope of this privacy policy

2.1 This privacy policy applies only to the actions of Goodie Web Ltd. and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3. Functionality of the Website

3.1 To use all features and functions available on the Website, you may be required to submit certain Data.

3.2 You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies).

4. What we collect and we gather information

4.1 We may collect the following Data, which includes personal Data, from you:

(i) information that you provide to us when registering with our Website, including

(a) Name → Data provided by you;

(b) Date of Birth → Data provided by you;

(c) Gender → Data provided by you;

(d) Contact Information such as email addresses and telephone numbers → Data provided by you;

(ii) information about your computer and about your visits to and use of this Website, including

(a) IP address → automatically collected;

(b) Web browser type and version → automatically collected;

(c) Operating system → automatically collected;

(d) A list of URLs starting with a referring site, your activity on this Website, and the site you exit to → automatically collected;

(iii) information contained in or relating to any communication that you send to us including

(a) the communication content and metadata associated with the communication → automatically collected;

(iv) any other personal information that you choose to send to us;

in each case, in accordance with this privacy policy.

4.2 Data is gathered in the following ways:

(i) indirectly (e.g. using website technology); and

(ii) directly (e.g. when you sign up to create a profile or you otherwise provide your information when you interact with us).

(iii) through social sign-on. We offer a quick registration option using your existing social media accounts.  When you use social sign-on, we will gather the information you have already used in the process of registering for that social media site and your social media account will be linked to your Website account.

5. Use of children’s data

5.1 We do not knowingly collect or store any personal information about children under the age of 18.

6. Our use of Data

6.1 For purposes of the Data Protection Act 1998, Goodie Web Ltd. is the “data controller”.

6.2 We will usually retain any Data you submit for 12 months from your last interaction with us and in any case no longer than is necessary for the purpose we obtained it for, in compliance with the Data Protection Act 1998. Notwithstanding, we could retain Data: to the extent that we are required to do so by law; if we believe that Data may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.

6.3 Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, we never sell your Data, or pass it to third parties for marketing purposes without your permission. If we have your permission, we will share your information only with other third parties we have chosen carefully.

This does include our affiliates and / or other companies within our group.

6.4 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

6.5 Any or all of the above Data may be required by us in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

(i) To administer our Website and business;

(ii) To provide personalized services unique to Users;

(iii) To help us to monitor and improve the services we offer;

(iv) To send you non-marketing commercial communications;

(v) If we have permission from the User, to market services to them (we could contact you by email, mail, telephone, sms text message or through social media or similar technology to let you know about any of our products, services or promotions – which, in some cases may be provided by third parties – but only according to the permissions you give us);

(vi) If we have permission from the Users, to sell Users’ Data to third parties (other organizations we have carefully chosen could contact you by email, mail, telephone, sms text message or through social media to let you know about any of their products, services or promotions, but only according to your permission). This helps us to keep the site free for people who visit it;

(vii) If we have permission from the Users, to profile Users for marketing purpose using their Data. This helps us to adapt offers of goods and services as well as prices to align with individual consumer demand. We adopt technical and organizational measures to avoid and correct errors and minimize bias or discrimination, as follows: (i) measures that identify and quickly resolve any inaccuracies in personal data; (ii) security appropriate to the potential risks to the interests and rights of the data subject; (iii) safeguards to prevent discriminatory effects on individuals on the basis of special categories of personal data; (iv) specific measures for data minimization and clear retention periods for profiles; (v) anonymization or pseudonymization techniques in the context of profiling; and a process for human intervention in defined cases;

(viii) to provide third parties with statistical information about our Users (but those third parties will not be able to identify any individual User from that information);

in each case, in accordance with this privacy policy.

7. Email Newsletter

7.1 This Website operates an email newsletter program. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998.

7.2 Email marketing campaigns published by this Website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no far a comprehensive list). This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

7.3 In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

8. Third party websites and services

8.1 Goodie Web Ltd. may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.

8.2 Any Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act 1998.

9. Links to other websites

9.1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. Although this Website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this Website. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. You should therefore note you click on external links at your own risk and this Website and Goodie Web Ltd. cannot be held liable for any damages or implications caused by visiting any external links mentioned.

9.2 This Website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this Website. This may include the use of Cookies.

10. Social Media Platforms

10.1 Communication, engagement and actions taken through external social media platforms that this Website and Goodie Web Ltd. participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

10.2 Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this Website nor Goodie Web Ltd. will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

10.3 This Website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

11. Disclosing of Data and Changes of business ownership and control

11.1 Goodie Web Ltd. may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Goodie Web Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

11.2 We may also disclose Data to a prospective purchaser of our business or any part of it.

11.3. We may disclose Data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy;

11.4 In the above instances, we will take steps with the aim of ensuring your privacy is protected.

12. Controlling use of your Data

12.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

(i) use of Data for direct marketing purposes; and

(ii) sharing Data with third parties.

13. Rights under UK Data Protection Act 1998

13.1 You have certain rights under UK Data Protection Act 1998, including the option to:

(i) access your Data;

(ii) rectify your Data if it is inaccurate or incomplete;

(iii) erase your Data and prevent further processing in specific circumstances and where there is no other lawful ground for continuing to retain and process that information;

and

13.2 We could request appropriate evidence of your identity.

14. Accessing your own Data

14.1 You have the right to ask for a copy of any of your personal Data held by Goodie Web Ltd.  (where such Data is held) on payment of a small fee, which will not exceed £3.

16. Security

16.1 Data security is of great importance to Goodie Web Ltd. and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

16.2 If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

16.3 We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

17. Cookies

17.1 This Website may place and access certain Cookies on your computer. Goodie Web Ltd. uses Cookies to improve your experience of using the Website. Goodie Web Ltd. has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

17.2 All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

17.3 Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Goodie Web Ltd. to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

17.4 This Website may place the following Cookies:

(i) Strictly necessary cookies → These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services;

(ii) Analytical/performance cookies → They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. They are anonymised – they cannot identify individuals

(iii) Functionality cookies → These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region);

(iv) Targeting cookies → These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.They are not anonymous – they could identify individuals;

(v) Third party advertising and analytics cookies → These are placed by or on behalf of independent advertisers who are advertising on our site.  These cookies may be placed within the advertisement and elsewhere on our site. They are not anonymous – they could identify individuals.  They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once. They might also allow the advertiser to tailor advertising to you when you visit other websites.

If you would like more information about these cookies, together with information on how to reject or delete the cookies, please see www.aboutcookies.org.

17.5 You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or see:

Chrome: https://support.google.com/chrome

Firefox: https://support.mozilla.org/

Internet Explorer: http://windows.microsoft.com/

Opera: http://help.opera.com/

Safari: http://support.apple.com/

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings

17.6 You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalization settings.

17.7 This is the list of the Cookies this Website may place. If you would like more information about these cookies, together with information on how to reject or delete the cookies, please see their individual privacy policies using the links provided.

(i) Google Analytics (Google Inc.) → Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Information collected for the purpose of evaluating the use of this application, compile reports and share them with other services developed by Google.

Policy links:  

https://www.google.it/policies/privacy/partners/

https://support.google.com/analytics/answer/

Opt-out:

https://tools.google.com/dlpage/gaoptout

                        

                                                

                                        

18. Transfers outside the European Economic Area

18.1 Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA), and you expressly agree to such storing, processing and transfers of Data. For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which could be located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.

18.2. If we store and process Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. Anyway, Data stored and processed in the EEA shall not be transferred to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of Data.

19. General

19.1 You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

19.2 If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

19.3 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

19.4 This Agreement will be governed by and interpreted according to the law of England and Wales. To expedite resolution and reduce the cost of any dispute, controversy or claim, past, present, or future, between you and us, including without limitation any dispute or claim related to or arising out of this Agreement (“Dispute”), we may attempt to negotiate any Dispute informally (the “Informal Negotiations”) before initiating any arbitration or Court proceeding. Such Informal Negotiations will commence upon written notice. If a Dispute is not resolved through Informal Negotiations and you live in the EU, you agree to try to resolve any and all Disputes, using the EU Online Dispute Resolution platform to reach an out-of-court settlement. The EU Online Dispute Resolution platform is developed and operated by the European Commission. The EU Online Dispute Resolution platform is user-friendly, multilingual and accessible to all. Everything is done in four, simple steps:

(i) You fill in an online complaint form and submits it;

(ii) the complaint is sent to us;

(iii) Once you and us agree on an Alternative Dispute Resolution entity to handle the dispute, the EU Online Dispute Resolution platform transfers automatically the complaint to that entity;

(iv) The Alternative Dispute Resolution entity handles the case entirely online and reaches an outcome in 90 days.

EU Online Dispute Resolution website https://webgate.ec.europa.eu/odr/

Our mail: info@goodieweb.co.uk

If you do not live in the EU or if a Dispute is not resolved through the European Commission’s Online Dispute Resolution platform, you agree to first seek settlement of the Dispute by mediation in accordance with the LCIA Mediation Rules, which Rules are deemed to be incorporated by reference into this clause. If the Dispute is not settled by mediation within 90 days of the commencement of the mediation, or such further period you and us shall agree in writing, the Dispute shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause. The language to be used in the mediation and in the arbitration shall be English. In any arbitration commenced pursuant to this clause, (i) the number of arbitrators shall be one and (ii) the seat, or legal place, of arbitration shall be London. If mediation and arbitration are not applicable to, the disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

20. Changes to this privacy policy

20.1 Goodie Web Ltd. reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

20.2 Changes to this policy by date:

September 2017 → implementation of this privacy policy.

21. If you don’t feel we’re adhering to this privacy policy, what should you do?

21.1 If you believe that we have not adhered to this privacy policy, please notify us by email at info@goodieweb.co.uk and we will try to solve the problem promptly.

22. Data protection registration

22.1        We are registered as a data controller with the UK Information Commissioner's Office.

22.2        Our data protection registration number is ZA279520.

 

23. Contacts

23.1 You may contact us:

(i)        by post, using the postal address below

2nd Floor, De Burgh House, Market Road, Wickford - Essex, UK, SS12 0FD;

(ii)        by email at info@goodieweb.co.uk